Help & Support

Support

Contact us

Chand Studios is a one-person studio, so support email goes straight to the person who wrote the app. Email dreambigappz@gmail.com and include the app name, your device model and your OS version — that alone resolves most reports.

Email dreambigappz@gmail.com

Support by app

Each app has its own support page with troubleshooting specific to it:

General questions

Which stores are your apps on?

Both stores. We publish under three developer names, all the same studio:

Every app from all three is listed on this site, so you never need to work out which account an app came from.

How do I get a refund?

Refunds are handled by whichever store took the payment, because that is who processed it. On Android use Google Play’s refund request flow; on iOS use Apple’s “Report a Problem”. If the store declines and you think the fault is ours, email us.

Do your apps work offline?

The games are built to work without a connection wherever that is possible — leaderboards and ads obviously need one. The radio apps stream live audio, so they do need a connection to play.

Where is your privacy policy?

Each app has its own, generated from what that specific app actually does — find it on the app’s page, or read the studio-wide policy covering this website.